We want you to love it, that is why we offer a 14 Day Money Back Guarantee Policy. In the rare event that you are unhappy with your product, you may return it within 14 days of delivery.
You will be responsible for return shipping and delivery charges. Contact us at Shop@firstofakind.com or 866-906-FOAK (3625) to begin the return process. As soon as we receive the item you will be refunded in the original method of payment.
If you wish to cancel your order you may do so within 24 hours of placing it. If your order has already been fulfilled and shipped out, you may contact us for a return request.
In the rare event that your order has arrived damaged, please notify us within 48 hours of receiving the order with photos of the damaged merchandise so we can proceed with an exchange.
If you refuse a replacement, and would simply like to return the product for a refund, you will be responsible for return shipping costs.
If you find that you are missing parts, contact us at firstname.lastname@example.org and we will be happy to send you a replacement.
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